Last updated: 26 June 2026
Welcome to Neovia Peptides ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website neoviapeptides.co.uk and the purchase of products from our online store.
By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or purchase our products.
IMPORTANT NOTICE
All products sold by Neovia Peptides are strictly for in-vitro research and laboratory use only. Our products are NOT intended for:
By purchasing from Neovia Peptides, you confirm that you are a qualified researcher, laboratory professional, or academic and that you will use our products exclusively for legitimate research purposes in compliance with all applicable laws and regulations.
You must be at least 18 years of age to use our website and purchase our products. By using our website and making a purchase, you confirm that you are at least 18 years old and are legally able to enter into contracts in your jurisdiction.
We make every effort to ensure that all product descriptions, specifications, and prices displayed on our website are accurate. However, we reserve the right to correct any errors and to change or update information at any time without prior notice.
All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. Shipping costs are calculated at checkout based on your delivery address.
When you place an order through our website, you are making an offer to purchase our products. We reserve the right to accept or decline your order at our sole discretion. An order is only accepted when we send you an order confirmation email.
Payment must be made in full at the time of order. We accept payment via secure bank transfer through our payment provider. All transactions are processed in accordance with UK financial regulations.
We offer shipping throughout the United Kingdom. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
Free shipping is available on orders over £100 within the UK. Orders under £100 are subject to a shipping fee as displayed at checkout.
Due to the nature of research chemicals and the strict requirements for product integrity and chain-of-custody, all sales are final. We cannot accept returns once products have left our facility, as we cannot verify that returned products have been stored or handled correctly.
If you receive goods that are damaged in transit, defective, or incorrect, please contact us within 48 hours of delivery at [email protected] with your order number and photographs of the issue. We will arrange a replacement at no additional cost.
We strongly encourage customers to carefully review their order before completing checkout, including product selection, quantities, and variant sizes. For full details, see our Returns Policy at neoviapeptides.co.uk/returns.
To the maximum extent permitted by law, Neovia Peptides shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products. Our total liability shall not exceed the amount paid by you for the products in question.
All content on our website, including text, graphics, logos, images, and software, is the property of Neovia Peptides and is protected by UK and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms of Service, please contact us at:
