Find answers to common questions about our products, ordering, shipping, and quality assurance.
Browse our product catalogue, add items to your cart, and proceed to checkout. You will need to accept our research disclaimer and terms of service before completing your order.
We currently accept bank transfer payments. Payment details are provided after order placement. Orders are processed once payment is confirmed.
Yes, we offer discounts for bulk and wholesale orders. Please contact us at [email protected] with your requirements and we will provide a custom quote.
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can also check your order status by logging into your account.
All of our peptides are synthesised to a minimum of 99% purity, verified through independent HPLC and Mass Spectrometry analysis. Full Certificates of Analysis are available for every product.
Yes, every product comes with a comprehensive Certificate of Analysis (COA) that includes HPLC purity data, mass spectrometry verification, and batch-specific testing information.
No. All products sold by Neovia Peptides are strictly for in-vitro research and laboratory use only. They are not intended for human or veterinary use, and must not be used as food, drugs, or cosmetics.
Lyophilised (freeze-dried) peptides typically have a shelf life of 24 months when stored correctly at -20°C. Once reconstituted, peptides should be stored at 2-8°C and used within 4-6 weeks.
Store lyophilised peptides at -20°C for long-term storage. Reconstituted peptides should be kept at 2-8°C. Avoid repeated freeze-thaw cycles. Keep peptides away from direct light and moisture.
Use bacteriostatic water to reconstitute lyophilised peptides. Inject the water slowly down the side of the vial and allow the peptide to dissolve gently — do not shake or vortex vigorously. The volume of water depends on your desired concentration. We stock bacteriostatic water in our accessories range.
For best results in a research setting, allow both the peptide and your chosen solvent to reach ambient laboratory temperature before reconstitution. This helps maintain structural integrity during dissolution and ensures accurate concentration measurements. Reconstitution solutions such as bacteriostatic water are supplied separately and available in our accessories range.
Currently, we only ship within the United Kingdom. We are working on expanding our delivery options to international destinations.
Standard shipping is £2.99. Express shipping is £6.99 and next-day delivery is £9.99. Orders over £100 qualify for free standard shipping.
Due to the nature of research chemicals and strict product integrity requirements, all sales are final. We cannot accept returns once products have left our facility. However, if your order arrives damaged or you receive incorrect items, contact us within 48 hours with photographs and we will arrange a replacement. See our full returns policy at neoviapeptides.co.uk/returns.
All products sold by Neovia Peptides are strictly for in-vitro research and laboratory use only. Not intended for human or veterinary use, food additives, drugs, or cosmetics. By purchasing from this website, you agree that you understand and accept these terms.
