Questions about an order, a research peptide, wholesale pricing or technical support? Our UK-based team responds to every enquiry within one business day. Use the form below, or review the frequently asked questions for an immediate answer.
We respond to all enquiries within one UK business day. Order-support messages sent before 2pm are typically answered the same day.
We currently ship within the United Kingdom only, with next-day delivery and free shipping over £100. International options are being evaluated.
Yes. Select "Wholesale / Bulk Orders" in the contact form and our team will provide volume pricing for laboratory and institutional research accounts.
Yes. Select "Technical Support" in the form. For self-service, see our research guides and the Certificates of Analysis page for batch COA documents.
Store lyophilised peptides at -20°C for long-term stability. Once reconstituted with bacteriostatic water, keep refrigerated at 2-8°C and use within the timeframe noted in the product guide.
